Refund policy

♥ Returns & Refunds: Because each envelope is carefully assembled and sent as a surprise experience, all sales are final. I do not accept returns or offer refunds on one-time gifts or monthly memberships.

♥ Cancellations: You are always in control of your journey! You can modify or cancel your subscription at any time through the customer portal to prevent future charges. Please make sure to cancel before your next billing date, as payments that have already been processed cannot be refunded.

♥ Damaged or Lost Mail: While I cannot offer refunds, your experience is incredibly important to me. If your mail arrives significantly damaged, or if it goes missing in transit (after the 14-day U.S. or 21-day international timeframe), please reach out to Trulyyoursmailclub@gmail.com so I can help make it right.